Knowledge Base

I. Definitions, Terminologies, Abbreviation and Acronyms

A. Definitions and Terminologies

Outsourcing

Outsourcing is the business practice of hiring a party outside a company to perform services or create goods that were traditionally performed in-house by the company's own employees and staff. Outsourcing is a practice usually undertaken by companies as a cost-cutting measure.

Offshoring

Offshoring, the practice of outsourcing operations overseas, usually by companies from industrialized countries to less-developed countries, with the intention of reducing the cost of doing business.

Onshoring

Onshoring is the process of sourcing or relocating a business' production operations within domestic national borders. Recent years have seen a return to onshoring or reshoring as a way to increase supply chain control, avoid rising foreign production costs, and help domestic economies grow.

Managed Services

Managed services are the practice of outsourcing the responsibility for maintaining, and anticipating the need for, a range of processes and functions in order to improve operations and cut expenses.

Managed Operations

Involves getting a partner company in the offshore location to set up an overseas division of your company, and getting them to handle facilities, IT recruitment and HR, while you handle quality and productivity. This is the model we use because we find it fits our clients’ needs – from quickly scaling up small businesses, to improving efficiency in larger enterprises.

The main benefits include:

A full-time, dedicated team you can integrate into your business.
You select your staff from the candidates we present, so hiring is nearly the same as hiring local staff.
Full control over your team’s processes, tasks, KPIs, and service quality.
Simple, transparent costs.
A specialist partner on the ground who understands the local culture and labor laws, and who has experience recruiting and setting up teams, and providing ongoing support.
Works well for virtually any role that can be performed with a computer program or over the phone.

As far as the amount of work involved for you, our model sits in between the DIY model and the BPO model. You don’t have to do all the work on the ground to set up the team and your facilities, but you still have to be prepared to invest some time and energy into managing your team and their output.

BPO (Business Process Outsourcing)

Business process outsourcing (BPO) is a method of subcontracting various business-related operations to third-party vendors. Although BPO originally applied solely to manufacturing entities, such as soft drink manufacturers that outsourced large segments of their supply chains, BPO now applies to the outsourcing of services, as well.

Key Takeaways

Business process outsourcing (BPO) utilizes third-party vendors or subcontractors to carry out certain parts of their business operations.
BPO began with large manufacturing companies to aid with supply chain management, but today BPO has grown to include all sorts of sectors, including services companies.
BPO will be considered "offshore outsourcing" if the vendor or subcontractor is located in a different country; for instance, in the case of customer support.

- - KPO (Knowledge Process Outsourcing)

Knowledge Process Outsourcing (KPO) is the process of outsourcing knowledge-intensive activities that are data-driven and encompass the process of gathering, managing, analyzing, and delivering objective insights into businesses.

PBO (Project-Based Outsourcing)

Project-based outsourcing takes a large bulk of the work off your hands, as the outsourcing company will be largely responsible for the development of the entire project from start to finish. They will form the development team, carry out project management, and implement quality control.

B. Acronyms and Abbreviations

RFP - Request for Proposal
BPO - Business Process Outsourcing
KPO - Knowledge Process Outsourcing
PBO - Project-Based Outsourcing
TOD - Tele-Consultation On-Demand

II. What is Stafify?

Stafify, in a nutshell, is a BPO, Digital Agency, and Service Marketplace for Clients and Professionals around the World. Clients can work with Millions of Professionals anywhere in the Philippines, while Professionals and Merchants can work with Thousands of Clients and Projects worldwide. Stafify is built to reduce your local and expensive labor and operating cost with a convenient and cost-effective Staffing and Turnkey Business Solution that seamlessly engages with your goals, objectives, prerequisites, culture, and requirements.

Stafify concentrates on cost-effective staffing solutions for both full-time, part-time, and project-based professionals. Stafify recruitment process comprises a comprehensive profile evaluation for each applicant, including their background, previous work experiences, and work setting. Stafify is not just providing staffing solutions, also your right hand in maintaining and managing your staff in the Philippines.

Establishing our position helps us to attract highly-skilled applicants made Stafify a trusted brand in the Philippines’ competitive market. Accessing main parts of the country is somehow inefficient and occasionally expensive, that’s why our business model is flexible that can be performed in both Remote (Work from home) or Office-Based setups. Also, as an advantage for your staff to reduce their day-to-day expenses, as they no longer required to travel. We have served various companies with our cost-effective staffing solutions, and business model that built trustworthy business relationships for our local and international clients.

Our Relationship Managers around the globe are all constantly communicating with our full-time expert headhunters in the Philippines. Our expert headhunters have a remarkable track record of finding suitable candidates to fill in your requirements, also they have the capabilities in accessing numerous large talent pools, resume databases for highly skilled candidates in the Philippines. So Get Started and Empower Stafify World-Class Staffing and Turk-Key Business Solutions.

III. Mission, Vision, and Core Values

- - Our Mission - Provide Convenient and Cost-Effective Staffing and Turnkey Business Solutions to our Clients, and Lucrative and Rewarding Livelihood Opportunities to our Partners all at their fingertips.
  - Our Vision - Spearhead and Innovate the industry to become the leading BPO and Digital Agency Solutions Company, by providing world-class and exceptional service experience to every client.
  - Our Core Values - Steadfast and determined to exceed each client’s expectation by providing a convenient, reliable, and truthful client service experience. Resilient and time-tested to adapt to relentless changes in the external business environment, and to achieve client satisfaction by being a client-centric and service-oriented company.

IV. Meet the Founder

- - Allen Lim (Founder & Chief Executive Officer)

V. (2) Stafify Core Business

A. Business Process Outsourcing & Knowledge Process Outsourcing (BPO & KPO) Outsourcing, Offshoring & Onshoring

B. Project-Based Outsourcing (PBO)

VI. Business Process & Knowledge Process Outsourcing (BPO & KPO) Solutions

A. BPO & KPO (Outsourcing, Offshoring & Onshoring)

Staff Leasing (Discover Talents) Managed Operations
Staff Scout (Hire Scout)
Staff Payout (Direct Payout)
Service Marketplace For (Agencies, Freelancers, Clients, and Merchants)
Staff On-Demand (Per Staff/Shift/Task) Managed Services ***Available in PH Only***
Sourcing & Recruitment (Talent Acquisition)
Cold or Warm Seat Leasing (Workstation Only or Staff+Workstation) Shared BPO Standard Office
Office Unit Leasing (Unit Only) Private Office

1. Staff Leasing (Staff Only) Managed Operations

See Pricing Here.

Disciplines

Tech Development

- - - - Front-End Developer
        Back-End Developer
        WordPress Developer
        Mobile App Developer
        Software Developer
        Project Manager
        System Administrator
        Quality Assurance Tester
        Microsoft Certified
        Cisco Certified

Creative Services

- - - - Website Designer
        UI & UX Designer
        Graphic Designer
        Multimedia Specialist
        Motion Graphic Artist
        Flash Animator
        Video Editor
        3D Modeller
        Sound Engineer
        Sketch Artist

Digital Marketing

- - - - Social Media Specialist
        SEO Specialist
        SEM Specialist
        Copywriter
        Content Writer
        Technical Writer
        Account Manager
        Business Dev Manager
        Digital Marketing Manager
        Lead Generation Specialist

Back Office Support

- - - - Accountant
        Bookkeeper
        Internal Auditor
        External Auditor
        Payroll Officer
        Business Analyst
        Administrative Staff
        Recruitment Specialist
        Recruitment Manager
        Credit Manager

Business Support

- - - - Virtual Assistants
        Telemarketer
        Customer Support
        Technical Support
        Transcriptionist
        Data Entry Specialist
        Data Processor
        Content Moderator
        Medical Encoder
        Legal Researcher

2. Staff Scout (Hire Scout) On-Demand

- - - - Staff Scout is on-demand, organic sourcing, and recruitment with a dedicated Talent Acquisition Specialist for Clients seeking to hire staff directly or in the platform, the said service includes job posting and shortlisting of candidates on your desired social recruitment channel. to learn more click this link.

3. Staff Payout (Direct Payout) On-Demand

- - - - Staff Payout is a subscription-based time and payout management service with a dedicated Payout Officer for Clients seeking to outsource their payout work, the said service includes timesheet and billable hours computation and preparation of payout disbursement for your staff to learn more click this link.

4. Service Marketplace for (Agencies, Freelancers, Clients, and Merchants)

- - - - Stafify Service Marketplace is an E-Commerce Marketplace Platform created for Clients looking to hire for fixed-price, one-time projects or milestone-based projects, and for Agencies or Freelancers to Bid and Work on Client Projects. Step-By-Step-Process

5. Staff On-Demand (Per Staff Per Task) Managed Services Available in PH Only

See Pricing Here.

- - - - Business Assistance
        Virtual Assistance
        General Maintenance
        Housekeeping Staff
        Computer, CCTV, and Network Installation and Maintenance
        Air-con Maintenance

6. Sourcing & Recruitment (Talent Acquisition) On-Demand

- - - - Simply Register, Post and Sell your Office Leasing Services and start receiving Clients from Stafify Service Marketplace to learn more click this link.

7. Cold Seat Leasing (Workstation Only)

- - - - Cold Seat Leasing is a type of seat leasing service that provides an end-to-end workstation solution to both local and foreign clients who want to establish low-cost business operations in the Philippines. See Pricing Here.

7. Warm Seat Leasing (Staff + Workstation) Managed Operations

- - - - Warm Seat Leasing is a type of seat leasing service that provides an end-to-end staff and workstation solution to both local and foreign clients who want to establish low-cost business operations in the Philippines. See Pricing Here.

8. Office Unit Leasing (Unit Only)

- - - - Office Unit Leasing is a type of office leasing service that provides strategic, spacious, and sage office solution to local and foreign clients who wants to establish low-cost business operations in the Philippines.

VII. Project-Based Outsourcing (PBO) Turn-key Business Solutions

1. Tech Development

2. Creative Services

3. Digital Marketing

4. Back Office Support

5. Business Support

See the Full List of Project-Based Outsourcing Pricing and Services Here.

VIII. Business Documentation

A. Clearances, Permits, Licenses and Registrations

1. New Registration or Renewal

- Endorsement Letter from Main Lessor/Sub Lessor (Yearly)
- Community Tax Certificate (COC) (One-Time)
- Barangay Business Permit (One-Time)
- DTI or SEC Certificate (Every 5 Years)
- BIR Registration (0605) (Yearly)
- BIR Certificate of Registration (2303) (Yearly)
- BIR - ATP (Authority to Print) (Yearly)
- Mayor's or Business Permit (Yearly)
- Building Permit (One-Time)
- Occupancy Permit (One-Time)
- Sanitary Permit (Yearly)
- Fire Certificate (Yearly)
- ESMO Clearance Certificate (Yearly)
- Certificate of Annual Inspection (Yearly)
- Zoning Certification (Yearly)
- Locational Clearance (One-Time)
- Ecology Clearance (One-Time)
- Tourism Classification (Yearly)
- Tourism Leafleting Permit (As Needed)
- Other Required Business Documentation (As Needed)